FAQ's

wedding stationery faqs

Below are a list of FAQ's, along with some general information.

When do I need to send out my wedding stationery?

Save the Dates

Typically sent out 6-8 months before. For destination weddings, they can be sent out up to 12 months before to give guests plenty of time. 

Invitations

Invitations are traditionally sent out 3-4 months before the wedding. For destination weddings, this should be at least 6 months in advance.

How many should I order?

You will only need to order one invitation per family and couple.

When should we make the rsvp deadline date?

This should generally be 4-6 weeks before your wedding. Venues and caterers may need final numbers earlier than this time, so we recommend checking with your venue / caterer before deciding the date. (Don’t forget, this may also alter the time you need to send out your invitations!)

How many spare should I order?

This is a personal choice, however, we would suggest ordering 10% of your total order quantity for spares. This will allow for any last minute guest changes, add-ons (and also if you would like to keep one for yourselves!). Ordering a very small amount at a later date will be more expensive, so it is recommended to order spares.

What is included in a sample pack?

2 items from the range you have ordered will be sent. We cannot guarantee which two items will be sent, but if there is a particular item you would like, please get in touch with us and we will endeavour to fulfil your request. Samples are not personalised.

I have ordered wedding stationery from a studio collection. What do I do next?

Once you have placed your order, we will be in touch for your wording and colour choices. Once confirmed, we will then begin working on your stationery and send over pdf proofs in 1-2 working days.

GENERAL INFORMATION / T&C's

International Delivery

We are able to deliver to countries outside the UK. All orders are sent via trackable courier and delivery costs will vary on the weight of your parcel. Please get in touch if you would like an estimated shipping cost to you. 

Delivery

All wedding stationery orders are sent via courier and will take 3-5 working days to arrive to UK addresses. Wedding advice card packs are sent via Royal Mail first class. International orders will vary in delivery times depending on country.

Delivery is added automatically at checkout.

UK delivery charges are as outlined below:

£0 - £50          Delivery is included

£50 - £100      £7.50

£100 - £250    £12

£250 - £500    £15

£500+             £20

PRINTING

For digital printing, please note that colours on screen will vary slightly to printed wedding stationery. 

COPYRIGHT

All logos, designs, photographs and content remain the property of Dimitria Jordan, and cannot be used or reproduced without written consent. Photography by Holly Booth Photography and Emily Jarrett Photography.

COOKIES

Cookies are tiny files of information stored on your browser when visiting our website, and enable a better user experience. Our website also uses third-party cookies via Google Analytics, which may track how you use our website and the pages you visit. This allows us to give the best user experience.

To disable your cookies, please visit your browser settings. (This may change your user experience and disable functionality on websites, however, and it generally not recommended).   

IMAGES ON SOCIAL MEDIA / OUR WEBSITE

When placing your order with us, you consent for pictures of your wedding stationery to be used on our social media accounts and on our website for marketing purposes. Personal details such as rsvp addresses, phone numbers or emails (if applicable) on your stationery will be concealed and no personal data will be visible. You will not be tagged or made identifiable to any social media posts.

SAMPLES

We may use items from your wedding stationery as samples. Any items of your wedding stationery which contain your address, number or email, will not be used as samples. Any samples that are used will not contain any personal or identifiable data.

DOCUMENTS

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Our Privacy Statement

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