Privacy Policy

We respect your privacy and are committed to protecting your personal data. This privacy notice outlines how and when I collect, use and share information when you place an order from me, or contact me through dimitriajordan.co.uk

This privacy policy does not apply to the practices of third parties that I do not own or control, including Shopify who hosts dimitriajordan.co.uk. Shopify’s privacy policy can be viewed here, who are equally committed to protecting your personal data and complying with GDPR.

 

What information do we hold about you?

We hold information about you when you place a wedding stationery order with us, either through the website or directly. Website usage information is collected using cookies. 

To fulfil your order, you must provide me with certain information, such as your name, email address, postal address, telephone number, payment information and details of the wedding stationery you are ordering.

 

How will we use the information about you?

The information we collect about you is solely used in order to process and deliver your order. In order to print and deliver your order, I will share your information with trusted third-party service providers such as printers and couriers. 

If your wedding stationery order includes guest list data, for example guest names and addresses to be printed on envelopes, this information will be shared with our printers to enable them to fulfil their service.

If you give consent to sign up to our newsletter, your details will be stored securely through Mailchimp, a third-party service company.

 

How do we store information about you?

Information we store about you will either be held on our secure, password-protected website Shopify, or in a password-protected spreadsheet on our computer.

Guest list data (if applicable to your order) will be stored in a password-protected spreadsheet whilst your order is being processed. When given to our trusted printers, this spreadsheet will remain password-protected. Once your order has been completed, the spreadsheet will be permanently deleted from our computer. Any emails containing guest list data will also be permanently deleted.

Any emails containing your personal information, such as your delivery address, will also be deleted once your order has been fulfilled.

 

How long do we store information about you?

We retain your personal information only for as long as necessary to fulfil our requirements to you and the purposes we collected it for. This may also include any legal or accounting purposes. 

 

Cookies

Cookies are text files placed on your computer to collect basic information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

You can set your browser to not accept cookies. This may result in some web features not functioning however. 

 

Other websites

Our website contains links to other websites, which have their own privacy policy. This privacy policy only applies to this website.

 

Your Rights

  • You have the right to access and receive a copy of the personal information we hold about you by contacting me.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) your personal information will be deleted upon request.
  • You may unsubscribe at any time to any newsletter you have previously given consent for. The option to unsubscribe will be available on all newsletters. Newsletters will only be sent to you if you have given consent.

 

Contact us

If you have any questions or concerns about our privacy policy or have any questions, please get in touch.

If you would like to make a complaint regarding the data we hold, this can be made to the ICO.

 

Images on social media & our website

When placing your order with us, you consent for pictures of your wedding stationery to be used on our social media accounts and on our website for marketing purposes. Personal details such as rsvp addresses, phone numbers or emails (if applicable) on your stationery will be concealed and no personal data will be visible. You will not be tagged or made identifiable to any social media posts.

 

Samples

We may use items from your wedding stationery as samples. Any items of your wedding stationery which contain your address, number or email, will not be used as samples. Any samples that are used will not contain any personal or identifiable data.